Information and communications technology have helped nonprofits to better develop, gather, disseminate, and share information with their constituencies, other organizations, the public, and lawmakers. These tools have helped organizations and staff to monitor and respond to pressing public policy issues, access and analyze data, and process and distribute increasingly voluminous amounts of e-mail messages, web pages, and other forms of content in a timely manner. The timeliness of information, however, is only one piece of its value to organizations.
