New Study on Citizen Engagement

The Congressional Management Foundation (CMF) has released a very interesting new study titled, "Communicating with Congress How the Internet Has Changed Citizen Engagement." It reports on the results of survey research with over 10,000 citizens about their correspondence with Congress. A CMF press release highlights that nearly 100 million adult Americans contacted Congress in the last five years. With consequences for citizens, Congress, and advocacy organizations, the study provides a lot of valuable information. For example, the study found that "organizers of grassroots advocacy campaigns, and the groups and causes for whom they work, play the role of trusted educators and facilitators of communications between citizens and Members of Congress. They are part of something bigger than a one-time advocacy campaign, and they should understand and respect their role in the democratic dialogue."
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