Online Interaction Between Local Government and Citizens

The Pew Internet and American Life Project, in conjunction with the National League of Cities -- a municipal organization consisting of 1,800 cities and towns, released a report on October 2 on how local officials use the Internet for dealing with constituents online. The study suggests that localities may have embraced online technology out of necessity more so than their federal counterparts, but that a significant disconnect exists with respect to the expectations and attitudes of local officials and their constituents, as they address community issues. NPTalk discusses the key findings and its implications for citizen interaction with local government.
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