A new federal website launched Oct. 1 could speed processing of Freedom of Information Act (FOIA) requests and release more information to the public. FOIAonline is a multi-agency portal that allows the public to submit and track requests, receive responses, and search others' requests through a single website. The system also provides agencies new features to assist with processing requests, which could improve timeliness and reduce backlogs. Agencies can also use the system to publish their responses to FOIA requests, which would make this information more widely accessible.

In August, a major fire at a Chevron oil refinery in California sent thousands of people to hospitals and forced local residents to hide in their homes with their doors and windows shut. The fire, which sent clouds of black smoke over the San Francisco Bay area, highlights the risks that refineries and chemical plants can pose to local communities and the need for ready access to information that residents can use to protect themselves and their families from chemical disasters.

On June 19, the Consumer Financial Protection Bureau (CFPB) issued a policy that establishes a public online database of credit card complaints from customers. The database allows consumers shopping for a credit card to view data about other customers' experiences in order to avoid abusive practices and poor customer service.